• Analysis
Microsoft outage recovery complete for consumer products, enterprise services improving
Microsoft said its consumer product services were fully recovered as of 4.10pm GMT on Friday, and reported sustained recovery for Microsoft 365 enterprise services after a global outage lasting over 24 hours.
Microsoft's recovery from the global outage that disrupted online communications for more than a day moved forward on Friday, with the company announcing progress for both consumer and enterprise users.
Consumer services fully recovered
The company said consumer product services were fully recovered as of 4.10pm GMT on Friday.
The recovery covered the applications hit by the disruption:
- •Teams
- •Outlook
- •Copilot
- •other affected applications
Enterprise services improving
Microsoft reported sustained recovery for its Microsoft 365 enterprise services after the global outage crippled online communications across businesses and governments for over 24 hours. It said it was monitoring the backlog of email messages that accrued during the event before considering the enterprise issue fully resolved.
"Due to the severity of impact this incident caused, we're monitoring for an extended period to ensure no additional mitigative actions are required"
the company said on its Microsoft service status page.
No link to US air stoppage
The US Homeland Security chief confirmed there was no link between the Microsoft issue and Friday's US air stoppage. A Microsoft spokesperson also said the company had no indication that the Federal Aviation Administration nationwide ground stop was related to the service disruption that took Outlook and other services offline on Thursday.
Microsoft said that, given the severity of the incident, it would keep watching for an extended period to ensure no further mitigative actions were needed.
